Support Options

Our District uses Canvas and tech support for all online courses in multiple ways:

• Canvas Login Instructions Links to an external site.
• Browser & System Requirements Links to an external site.
• ​Canvas Support
  
  • Inside Canvas: "Help & More" (question mark icon) in the global navigation menu
    
  • Canvas Chat Support: Live, 24/7 Online Canvas Chat Links to an external site. support
  • Canvas Student Guides Links to an external site. (step-by-step walkthroughs & video tutorials)
    
  • Free, non-graded, Canvas training course: Canvas Basics
• District Helpdesk 
  • Contact RCCD Technology Helpdesk​​​ Links to an external site. (login and email assistance)​
  • Helpdesk phone: (951) 222-8388 (business hours)

Using Single Sign-On with Canvas

Watch this  SSO (Single Sign-On) tutorial video Links to an external site.  to see how to log into Canvas.

Video Summary

1. Go to the  RCCD SSO website: myapplications.microsoft.com Links to an external site..
2. Use your district email address and password to login.
3. Click on the Canvas icon or the tool you wish to access.

Colleges' Support and Technical Services

Each college has a specific technical help services. Use these links to visit:

• MVC Links to an external site.
• RCC Links to an external site.
• NC Links to an external site.